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Oct 23, 2025

AI and the Carrier-Agent Relationship

AI is rapidly redefining partnerships between insurance carriers and independent agencies across the industry as it enables more efficient operational processes, facilitates decision-making, and delivers more customer-centric experiences informed by data.

In a recent article for Independent Agent magazine, ACORD's Senior Vice President of Research & Development, Dave Sterner, discusses the areas where AI may have the greatest impact on how carriers and agencies interact and do business.

Read the full article here.