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Distribution & Digitization: The Broker & Agent Imperative

January 2021

ACORD studied over 12,000 insurers across 85 countries, representing 90% of global premiums, over a ten-year span. We examined the shifting landscape of distribution across the global insurance industry, and the keys to high performance.

This publicly available report summarizes the study's findings. For more information on this study or other ACORD research, please contact